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![]() | Paperback | Beyond Reason: Using Emotions as You Negotiate |
![]() | Hardcover | Beyond Reason: Using Emotions as You Negotiate |
![]() | Hardcover | Beyond Reason |
![]() | Audio CD | Beyond Reason: Using Emotions as You Negotiate |
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To the authors' credit, they started this new book with a clear understanding of the previous one's chief shortcoming. Though Getting to Yes introduced a powerful paradigm for negotiations, it did not fully address a critical element of most deals: emotions, and the messy human details that can distract from purely rational decision-making. If both negotiators are consistently lucid, fair, and calm, the game has a certain set of rules, but if--as in most situations--the different parties get excited, angry, sad, insulted, and so on, then those rules change. That expanded focus forms the basis for Beyond Reason.
Fisher and Shapiro have structured this latest work around five... (click to continue)