I cannot explain enough how horrible my experiences were with Seagate. I originally bought this product to back up all of my memories- photographs, music, and documents- since my ancient computer was pitter pattering on it's way out and has a very small hard-drive.
I had a 320 GB FreeAgent hard-drive and after about 8 months, one day it just stopped working. I googled the issue to find out it is really common for Seagate products. After calling Seagate technical support I found out that a company of theirs was my only option at getting my memories back (for a minimum of $1,000 and up to $3,000 in data recovery). Seagate declares the warranty invalid if you get data recovery through any other company or service (which would be cheaper, but still extremely expensive).
What I decided to do in an act of desperation was physically take apart the casing and remove the hard-drive since I'm computer savvy and try to power it with a Caddy-drive. Upon disassembling the Seagate product I saw that the power converter was singed and had fried my hard-drive, making it impossible to get any files back without going through an expensive service. This could have been prevented had Seagate designed better ventilation/fan system for the amount of heat this drive produces. Today, I got a quote from Best Buy- it would cost $1599 for data recovery through them.
Best Buy told me flat out that this problem was 100% due to a poorly produced product and Seagate refuses to be helpful in the least. Point being, Seagate hard-drives are poorly designed and they try to trap you into giving them money for data recovery once your drive fails. All of their drives have the same problem, where they overheat and destroy the hard-drive. The only reason most reviews have been good is because, like I did in the past, most reviewees have rated the hardware before it overheats.
[↑]
- Very large
- Bad designed, could be horizontal, could easily tip over.
- On 3 months was defective and was replaced by Segato.
- Good speed
- Ugly.
- Great support from Seagate.
[↑]
Shopping Cart
